Advisory Services

Pacifica Group provides an unrivalled range of expert services across the heating, plumbing and electrical sectors, directly to both corporate clients and individual consumers.

Our years of experience enable Pacifica Group to build and segment a substantial data base, which continues to grow as new products enter the market. In doing so we have built a formidable reputation for providing advisory and insight solutions to a wide range of corporate clients, which not only enable them to operate more profitably, but also enhance their value propositions.

No other organisation in the UK has the expertise or pedigree to provide our levels of expert advisory and consultancy solutions.

Our pedigree and expertise across a number of markets, has created a demand for us to provide advisory and consultancy services to a range of businesses. We work with you and help provide the necessary advice and solutions.

Our advisory services predominantly are within the following areas;

  • Software & systems
  • Product failure testing & analysis
  • Parts failure data
  • Underwriting risk and claims insight

Advisory Excellence

Below are some examples of who we work with and the advisory services we provide:

  • Original manufacturers of domestic white and brown goods – specifically refrigeration, laundry, cooking and visual
  • Resellers of domestic appliances including white/brown goods
  • Insurance underwriters, who provide insurance cover for domestic property
  • Insurance brokers who provide home insurance policies
  • Specialist appliance warranty underwriters
  • Trading Standards
  • Individual consumers

Advisory Expertise

Our advisory and consultancy services provide expert information, product intelligence and consumer insight including the following:

  • Product fault and failure data and analysis
  • Product testing and failure data and recommendations
  • Pre-launch product and user testing
  • Post incident forensic examinations and on site causation diagnosis
  • Build and assembly recommendations
  • Individual component part testing & stress analysis
  • Legislative changes requiring product modifications
  • ‘Fit for purpose’ examinations
  • Specialist reports


We would be delighted to discuss what we do in more detail, so please contact us to discuss.